Capture Every Phone Call
to Maximize Revenue and
Marketing Dollars
Project overview
Strictly Plumbers, a California-based marketing agency founded by a Master Plumber, identified a recurring issue among their clients: missed calls resulting in lost revenue and wasted marketing dollars. They needed a solution to ensure their clients never miss an opportunity and win more business.
Client
Strictly Plumbers
Industry
Home Services
Solutions
Home services solutions
24/7 Answering Service
Scheduling
Year
2023
Challenge
To address the challenge of missed calls and revenue loss, Strictly Plumbers engaged in a strategic partnership with Nexa. Leveraging their team of dedicated Home Services Specialists, calls are answered within 4 rings or less, ensuring leads are never lost to the competition. High-value emergencies are swiftly identified and dispatched, while service calls are scheduled directly into clients' preferred CRMs, such as ServiceTitan, HouseCall Pro, and FieldEdge. Since the implementation of this solution, Strictly Plumbers; clients have experienced an impressive 25% increase in booking rates, highlighting the effectiveness of the partnership in driving revenue and maximizing marketing spend.
To address the challenge of missed calls and revenue loss, Strictly Plumbers engaged in a strategic partnership with Nexa. Leveraging their team of dedicated Home Services Specialists, calls are answered within 4 rings or less, ensuring leads are never lost to the competition. High-value emergencies are swiftly identified and dispatched, while service calls are scheduled directly into clients' preferred CRMs, such as ServiceTitan, HouseCall Pro, and FieldEdge. Since the implementation of this solution, Strictly Plumbers; clients have experienced an impressive 25% increase in booking rates, highlighting the effectiveness of the partnership in driving revenue and maximizing marketing spend.
Challenge
To address the challenge of missed calls and revenue loss, Strictly Plumbers engaged in a strategic partnership with Nexa. Leveraging their team of dedicated Home Services Specialists, calls are answered within 4 rings or less, ensuring leads are never lost to the competition. High-value emergencies are swiftly identified and dispatched, while service calls are scheduled directly into clients' preferred CRMs, such as ServiceTitan, HouseCall Pro, and FieldEdge. Since the implementation of this solution, Strictly Plumbers; clients have experienced an impressive 25% increase in booking rates, highlighting the effectiveness of the partnership in driving revenue and maximizing marketing spend.
To address the challenge of missed calls and revenue loss, Strictly Plumbers engaged in a strategic partnership with Nexa. Leveraging their team of dedicated Home Services Specialists, calls are answered within 4 rings or less, ensuring leads are never lost to the competition. High-value emergencies are swiftly identified and dispatched, while service calls are scheduled directly into clients' preferred CRMs, such as ServiceTitan, HouseCall Pro, and FieldEdge. Since the implementation of this solution, Strictly Plumbers; clients have experienced an impressive 25% increase in booking rates, highlighting the effectiveness of the partnership in driving revenue and maximizing marketing spend.
